Return Policy
At Aabroo Pakistan, we want our customers to be satisfied with their orders. If you receive a damaged, defective, or incorrect item, you may request a return according to the policy below.
Return Eligibility
A return request may be accepted if:
- You received the wrong item
- The item was damaged on arrival
- The item is defective
- The product received is significantly different from what was ordered
Return Conditions
To be eligible for a return:
- The request must be made within 3 days of receiving the parcel
- The item must be unused, unwashed, and in original condition
- Original packaging and tags should be kept where possible
- Photo or video proof may be required for verification
Non-Returnable Cases
We do not accept returns for:
- Change of mind
- Slight color differences caused by screen settings or photography
- Items that have been used, washed, altered, or damaged after delivery
- Sale or discounted items, unless they were damaged or incorrect
- Custom or made-to-order items, if applicable
Return Review
All return requests are reviewed by Aabroo Pakistan before approval.
Return Shipping
If the return is approved due to our mistake, wrong item, or damage, we will guide you accordingly. Return shipping terms may depend on the specific case.
Contact Us
To request a return, contact us with your:
- Order number
- Name
- Contact number
- Reason for return
- Clear photo or video proof
Contact details:
WhatsApp: +92 336 9810807
Email: aabroopk.wear@gmail.com
Instagram: @aabroopk.wear